Delivery: Hong Kong / Macao 至港澳 - Eng

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Delivery - Hong Kong & Macao Orders


For Hong Kong local orders, there are 3 shipping options available: German Pool delivery service, self pick-up or courier service.



SELF COLLECT


$0

★Designated pick-up locations★

1-2 business days*

HOME DELIVERY


$80

★FREE for orders over HK$999★

3-7 business days*

COURIER SERVICE


$50-80

★ Weight less than 1.0 kg★

        1-2 business days*                          















*Starting from the day that our E-store Officer contact you successfully. Courier service is not available in Macao.


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SELF COLLECT (1-2 business days)

To collect your order, you may choose to visit one of the pick-up locations. There is no shipping cost for this option. We will have your order ready within 1-2 business days at the pick-up location of your choice. Note: A printout of your Purchase Invoice (not "Order Confirmation Notice") must be presented upon collection of order.

* If you choose to pick up your order at our Kowloon Bay location, your items will be available on the same business day (the earliest). For pick up at our Macao location, allow 4 business days minimum.



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HOME DELIVERY BY GERMAN POOL (3-7 business days)

Our delivery team deliver to most commercial and residential addresses in Hong Kong, Kowloon, New Territories and Macao area. Please allow 3-7 business days lead time for each order (allow 2-4 business days for Macao area). Shipping cost is HKD80* per transaction and will be free for orders over HK$999. Addresses in Tung Chung, Ma Wan, Discovery Bay, outlying islands and permit-only zones are not serviceable, but special arrangements could be accommodated if requested.
**Note: Deliveries to buildings without elevator are subject to extra charges.



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COURIER SERVICE (3-5 business days; <1kg orders only)

You may choose to ship your order via local courier service. This service is only available for commercial and residential buildings within Hong Kong (excluding outlying islands). The delivery lead time for each order is approximately 3-5 days. For general districts, a basic courier charge of HKD50** will be charged for each order (total weight not more than 1kg). For remote districts (including Repulse Bay, The Peak, South Hong Kong Island, Sai Kung, Tseung Kwan O Industrial Estate, Clear Water Bay, Shek O, Stanley, Tin Shui Wai, Cyberport, Tai Tam and permit-only restricted zones), the courier charge is HKD60** per order (total weight not more than 1kg).

** Basic charges apply to commercial and industrial buildings only. An extra fee of HKD20 will be charged on each order delivered to a residential address. If the total weight of your order exceeds 1kg, courier charge is subject to the location of destination and total package weight. Courier charges are calculated based on recipient’s location and type of building. All districts and building types are pre-defined by courier service provider. Should there be any disagreement between your choice of courier charge level and the courier service provider’s definition, we shall suspend the order until all additional charges are fully settled.




Hong Kong Local Orders - Self-Collect

For local customers who choose to pick up the orders, please select one of our outlets from below:

Customer Service Centre (Hung Hom, Kln.)

  • Address:
    Room 2-4, Upper G/F, Newport Centre, 116 Ma Tau Kok Road, Tokwawan, Kowloon, Hong Kong
  • Tel:
    +852 2215 4582
  • Hours:
    Mon to Sat 09:00-13:00, 14:00-18:00
    (Closed on Sundays and statutory holidays)
  • Map

Cabinetry & Appliance Showroom (Tokwawan, Kln.)

  • Address:
    Room 2-4, Upper G/F, Newport Centre, 116 Ma Tau Kok Road, Tokwawan, Kowloon, Hong Kong
  • Tel:
    +852 2773 2828
  • Hours:
    Mon-Sat 09:00-20:00
    Sun & Public Holidays 11:00-19:00
  • Map

Cabinetry & Appliance Showroom (Kowloon Bay, MegaBox)

  • Address:
    L5-5 MegaBox, 38 Wang Chiu Road, Kowloon Bay, Kowloon
  • Tel:
    +852 3907 0356
  • Hours:
    Mon-Sun & Public Holidays 10:30-22:30
  • Map

Cabinetry & Appliance Showroom (Wanchai, H.K.)

  • Address:
    G/F, 22 Morrison Hill Road, Wanchai, Hong Kong
  • Tel:
    +852 3110 2030
  • Hours:
    Mon-Sat 10:00-20:00
    Sun & Public Holidays 11:00-19:00
  • Map

Cabinetry & Appliance Showroom (Cheung Sha Wan, Kln.)

  • Address:
    Room 2-4, Upper G/F, Newport Centre, 116 Ma Tau Kok Road, Tokwawan, Kowloon, Hong Kong
  • Tel:
    +852 2370 3189
  • Hours:
    Mon-Sun & Public Holidays 10:30-19:30
  • Map